Why record a bug in video
Some problems are hard to understand from a static screenshot: a menu that closes too soon, a button that jumps, a mobile layout issue, a loading delay or a form that resets after several steps.
Video shows context. The developer can see what you clicked, what happened before the error, how long it took and what result was expected.
What the video should show
- The page, app or screen where the problem happens.
- The steps before the issue appears.
- The wrong behavior and, if possible, the expected behavior.
- Useful details, without exposing unnecessary private information.
Keep the clip short. A 20 to 90 second recording is often more useful than a long screen recording where the important moment is hard to find.
What to include with the link
- Browser and approximate version.
- Device type: mobile, desktop or tablet.
- Operating system.
- Steps to reproduce the issue.
- Expected result and actual result.
If the bug report needs technical context, enable verification data to share upload date, size and SHA-256 hash.
Why a temporary link helps
Bug videos often lose value after the issue is fixed. A temporary link lets you send the evidence quickly and avoid leaving outdated recordings in shared folders for months.
FAQ
Is video better than a screenshot?
For static visual issues, a screenshot may be enough. For interaction, timing or flow issues, video is usually clearer.
Should I use first authorized recipient?
Use it if one person should review the bug. Leave it off if a full team needs to watch it.
Which format is best?
MP4 with H.264 is usually the most compatible option.